Why 'We'll get back to you soon' is losing you the sale
Slow replies to website enquiries cost service businesses good work, even when they were the best fit. Here's why, and what counts as fast enough.
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Notes on replying to enquiries faster, following up properly, and the automation that's actually worth it.
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What actually counts as automation for a small team (and what's overkill)
Not every automation tool is worth the complexity. A plain-language guide to what's actually useful for a small marketing team or a busy owner, and what's just expensive noise.