PricingNew Zealand

Two ways to reply faster.One clear price for each.

Signature offer

Better Leads, Less Chasing

Every enquiry answered in minutes, followed up if it goes quiet, and the good ones flagged for you.

$595/month + GST

Plus $1,495 setup + GST, paid upfront.
Or $5,950 a year + GST: pay for 10 months, get 12.

  • A personalised reply to every website enquiry within minutes, from your own name and email address
  • A safe fallback reply whenever the system can’t personalise confidently
  • Each enquiry checked against your qualification criteria
  • An alert for the better-fit leads, with a Got it button that stops further automated emails
  • Up to 3 follow-up emails, stopping as soon as they reply
  • A weekly lead summary email
  • A monthly report on enquiries, response times and lead fit
  • Setup Session, then fully managed

Bonuses included

  • Competitor Reply Test (3 competitors)
  • Enquiry Form Audit
  • Tone of Voice Worksheet or GPT
Smaller option

Respond

Every enquiry gets a fast, personalised first reply. You take it from there.

$295/month + GST

Plus $995 setup + GST, paid upfront.
Or $2,950 a year + GST: pay for 10 months, get 12.

  • One personalised reply to every website enquiry within minutes, from your own name and email address
  • A safe fallback reply whenever the system can’t personalise confidently
  • An alert with the enquiry details and whether it looks like a good fit
  • A monthly report on enquiries, response times and lead fit
  • Setup Session, then fully managed

No Got it button and no follow-ups. Everything after the first reply is yours to handle.

All prices in NZD, plus GST.

Side by side

What’s in each plan.

Better Leads, Less Chasing compared with Respond
FeatureBetter Leads, Less ChasingRespond
Personalised first reply within minutesYesYes
Safe fallback replyYesYes
Alert with fit checkYesYes
Got it buttonYesNo
Up to 3 follow-upsYesNo
Weekly lead summaryYesNo
Monthly reportYesYes
Setup Session and fully managedYesYes
BonusesYesNo
GuaranteeYesYes
Monthly$595 + $1,495 setup$295 + $995 setup
Annual (pay for 10 months, get 12)$5,950 a year, save $1,190$2,950 a year, save $590

All prices in NZD, plus GST. The setup fee is paid upfront on both plans.

Bonuses

Included with Better Leads, Less Chasing.

01

Competitor Reply Test

We send an enquiry to 3 of your competitors and report who replied, how fast and how well. We can run it again at day 60 to show how far ahead you are.

02

Enquiry Form Audit

A check of your form: number of fields, whether the right qualification questions are there, how it works on a phone, the confirmation message, spam protection and where submissions go.

03

Tone of Voice Worksheet or GPT

A short guide to how your brand sounds. We use it for your replies, and you can use it for anything else you write.

The guarantee

Same guarantee on both plans.

The monthly report counts replies under and over 5 minutes, so you can check it yourself.

7 days

Live within 7 days of DNS access

Or your first month is free.

95%

Replies within 5 minutes

If fewer than 95% of your form enquiries get a reply within 5 minutes in your first 60 days, those 60 days are on us. The setup fee isn’t included.

4

New clients a month

We take on up to 4 new clients a month. That keeps every setup properly looked after.

How the guarantee works

  • Measured from form submission to reply sent.
  • Covers enquiries through the connected form only.
  • Spam is excluded.
  • Excludes downtime caused by changes to your website, form or DNS without notice.
  • On the annual plan, if the speed guarantee is missed you can cancel and get the annual fee back in full. The setup fee isn’t included.

Questions

Before you book a call.

Do I need to change my website?

No. We connect to the form you already have. The one thing we need is a small DNS change so replies send from your own email domain. We give your IT or web person a one-page guide and can walk them through it in a 15-minute call.

What if a reply gets something wrong?

You sign off the reply wording before anything goes live. If the system can’t personalise a reply confidently, it sends a safe fallback reply instead of guessing.

Does it cover phone calls, texts or emails to my inbox?

Not at the moment. It covers enquiries through your website form. If most of your enquiries come by phone, it probably isn’t the right fit yet.

What happens when someone replies?

Any automated follow-ups stop straight away and the conversation is yours. You can also tap Got it on an alert to stop them yourself.

How is “within minutes” measured?

From the moment the form is sent to the moment the reply goes out. Your monthly report shows how many replies went out within 5 minutes and how many took longer, so you can check the guarantee yourself.

Can I start with Respond and move up later?

Yes. Talk to us when you’re ready and we’ll set it up. The monthly report usually makes the case: it shows how many leads went quiet after the first reply.

How many enquiries do I need for this to be worth it?

As a rough guide, 10 or more website form enquiries a month, where a won enquiry is worth enough that losing one hurts. If you’re not sure, the free competitor reply test is a good place to start.

Ready when you are

Every enquiry answered in minutes. You only step in for the good ones.

We take on up to 4 new clients a month.